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Privacy Policy for Home Infusion and Skilled Nursing Services

This Privacy Policy (the “Policy”) explains how [Your Company Name] (hereinafter referred to as “we,” “us,” or “the Company”) collects, uses, shares, and protects the personal and medical information of individuals utilizing our home infusion and skilled nursing services (hereinafter referred to as “you” or “the Patient”). By accessing and using our services, you agree to the practices outlined in this Policy.

1. Information We Collect

We may collect and store various types of information to provide you with our services. This information includes but is not limited to:

  • Personal information: Name, contact details, date of birth, and other identifying information.
  • Medical information: Medical history, current health condition, prescribed medications, and treatment plans.
  • Usage data: Information related to your use of our services, including appointment history and interactions with our staff.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and administer the home infusion and skilled nursing services in accordance with your treatment plan.
  • To communicate with you regarding appointments, treatment updates, and other relevant information.
  • To maintain accurate and updated medical records for quality care and compliance with regulatory requirements.
  • To improve our services, troubleshoot issues, and conduct research for the advancement of healthcare practices.

3. Information Sharing

We may share your information in the following circumstances:

  • With licensed medical professionals involved in your care, as necessary.
  • With our skilled nursing staff and administrative personnel to facilitate the provision of services.
  • With third-party service providers who assist us in delivering our services, such as billing and electronic health record management.
  • When required by law, court order, or to comply with legal process.

4. Data Security

We take reasonable measures to safeguard your personal and medical information against unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information.

5. Your Choices

You have the following choices regarding your information:

  • You may access and review your medical information as allowed by applicable laws.
  • You may update or correct inaccuracies in your information by contacting us.
  • You may request the deletion of your information, subject to legal and regulatory obligations.

6. Children’s Privacy

Our services are intended for adults and are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us to have it removed.

7. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or applicable laws. Any modifications will be effective when the revised Policy is posted on our website. We encourage you to review this Policy periodically.

8. Contact Us

If you have questions, concerns, or requests related to your privacy, please contact our Privacy Officer at [Contact Information].

By utilizing our services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree with this Policy, please refrain from using our services.

Excelsior Infusion Benefits

Comfort and Convenience: Home-care services allow individuals to receive medical care and assistance with daily living activities in the comfort and convenience of their own homes.

Personalized Care:
Home-care services are tailored to meet the unique needs of each individual.

Home-Care List of Services

  • Infusion Therapy

  • Skilled Nursing

  • Wound Care

  • Medication Management

  • Physical Therapy

  • Occupational Therapy

  • Speech Therapy

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